Terms and Conditions
All cakes require a non refundable 50% deposit at the time of booking with the balance being due upon collection or delivery. You are welcome to pay instalments towards the cost of your cake at any time before the due date of the balance. In the event of non-payment of the balance, I reserve the right to consider the order cancelled and the deposit forfeited. Deposits are non-refundable.
Ideally wedding cake orders need to be placed at least three months before the wedding day. This gives fruit cakes plenty of time to mature if necessary and allows me to source colours, ribbons and accessories, and prepare bespoke decorations for your cake.
I will always endeavour to accommodate late bookings but this is of course subject to my availability and your individual requirements.
A non refundable 50% deposit is required at the time of booking with the balance being due one month before your wedding day.
Celebration cake orders which are cancelled at short notice (within two weeks before the due date) will be charged for in full.
For wedding cake orders which are cancelled the 50% deposit is non refundable. If you cancel your order within one month of the due date then you will be charged in full.
Hired equipment can be supplied for a hire charge per day and a refundable deposit. Hired equipment must be returned by the date agreed (unless alternative arrangements have been made) or extra charges may be levied to cover further hire costs. Any costs to repair/replace damage to hired equipment will result in your deposit being forfeited.
If for any reason you are unsatisfied please return the products for inspection within 24 hours. I cannot resolve a complaint if the products have been eaten, as this would indicate that you and your guests were satisfied.